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Account & Access Calendar Drive Processes Requests Tasks User Support Projects

Plans and billing

Manage your plan and subscription, update payment details, and access invoices and billing history.

Organize your work

Set up your workspace, add users, and start working — structure, tasks, documents, tracking.

Profile & Roles

Administration essentials: profile settings, team management, roles, permissions, and workspace configuration.

AI Darvis

An AI assistant that supports your workflow: search, summarize, create drafts, and guide you through key actions in the system.

Integrations

Connect Darlean with your tools to sync data, streamline workflows, and keep everything aligned in one place.

Troubleshooting

Resolve typical problems in Darlean: access, permissions, settings, and system behavior with clear fixes and checks.

Frequently Asked Questions

To contact Darlean Support: 1. On the Darlean home page, click the question mark icon in the upper-left corner. 2. Select "Contact Support". 3. Choose your preferred contact channel: WhatsApp, Telegram, Support Request Form, or Callback Request. 4. Provide a detailed description of the issue. To help us resolve your issue more quickly, please include the following information: - Email address - Phone number - Workspace - Browser - Module where the issue occurred - Date and time when the issue occurred Please also attach a full-screen screenshot and, if possible, include a link to the page or object where the issue occurred.

To switch between workspaces, click the name of your current workspace in the upper-left corner of the screen. A list of all workspaces you have access to will appear. Select the desired workspace to switch to it.

To change the platform language: 1. Click on your account in the upper-right corner of the screen. 2. In the menu that opens, select "Account Settings". 3. Open the "Language" tab. 4. Choose your preferred language from the list of available options. Once selected, the platform interface language will be updated automatically.

The Upgrade message indicates that your workspace subscription has expired and needs to be renewed. If payment has already been made but the Upgrade message is still displayed, please contact the employee assigned to your company or reach out to Darlean Support. To contact Support: 1. On the Darlean home page, click the question mark icon in the upper-left corner. 2. Select "Contact Support". 3. Choose your preferred contact channel: WhatsApp, Telegram, Support Request Form, or Callback Request. 4. Provide a detailed description of the issue and mention that the Upgrade message is still being displayed after payment has been made. To help resolve the issue faster, it is recommended to attach a screenshot showing the displayed message.

Yes. Click the menu icon in the upper-right corner of the Notifications window, next to the "×" icon, and select "Mark all as read".

Reference materials

A Lifesaver in a Sea of Chaos: Why IDEF0 Is Used

IDEF0 is a business process modeling method used for representing, designing, and analyzing system processes. Its main feature is the decomposition of complex…

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Build the "Black Box": Why Requirement Traceability Matters

Requirements are the foundation of a product, but without a clear connection between them and the final solution, it's easy to lose the logic of development…

16 June 20262 min read

Cost-Benefit Analysis (CBA) in IT Projects: Why It's Needed and How to Conduct It

Cost-Benefit Analysis (CBA) is one of the key tools for evaluating the economic efficiency of IT projects. This method helps compare the costs of project…

16 June 20263 min read

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